Sales and Administration
Frequently asked questions
Are domestic water systems approved for drinking water?
Can supply water systems protect an installation with fire hose reels?
By default, yes. See detailed information on fire engineering installation
. If you have any further questions about fire hose reel installations, please contact our project consultants.
Are DanTaet leak protection systems assessed by third parties?
Yes! All DanTaet leak protection systems are functionally assessed by the Danish Technological Institute.
We purchased a leak detection system in 2007. Can it be linked to DanTaet AERS?
The majority of installations sold after 2004 can be connected to DanTaet AERS via a simple upgrade. However, this depends on the type of system. Please contact us at email@example.com, with a picture of the system, and we will get back to you with a price for the upgrade.
How many users can we get?
There is, by default, no limit to the number of users that can be created for each customer. There is no extra cost for creating multiple users.
We have 10 persons who should receive a text message on alarm. Can it be done?
Yes. There is basically no limit on how many people can receive text messages and e-mail from DanTaet AERS.
Do we have to pay to pull data from DanTaet AERS?
No. Tha data is yours. You may do with it as you see fit. Data can be exported in CSV or via API.
How is a leak protection system connected to DanTaet AERS?
A leak detection system can be connected to DanTaet AERS via 3G, 4G, 5G, NB/IoT, Ethernet or WiFi. There’s no difference in price for you – we choose what makes sense at the site in question.
Choice of system
We would like to have a leak protection system. Can you help?
Yes! Contact our project consultants for more information.
We have indirect district heating. Do we benefit from a leak protection system for district heating?
. Depending on the installation, it may make more sense to protect the secondary side – the central heating side of the installation. What makes most sense for you depends on the installation, so please contact our project consultants for further advice and guidance.
: There are special situations where the answer is “yes” anyway. Contact us for more information.
We have 100 apartments we would like to put liquid sensors in. Do you have anything for that?
Yes! We have developed a platform for wireless liquid sensors that does not require individual cabling for all sensors. The sensors are available both with battery power and with power supply from a socket. Contact us for details.
We must provide offers according to the tender documents. Can you help?
We are uncertain where to place the leakage protection system in the installation. Can you help?
Yes. Give us a call and we’ll provide advice and guidance on the most advantageous location for the leak protection system in the installation.